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- please treat your villa like your own home, damages will be charged at replacement cost

- please respect your villa neighbours in terms of noise and parties

- check in 3pm, check out noon.  Office hours are from 9am - 5pm, please call 0926 939495 in advance for late arrivals

- please note there are no fences at the river or lifeguard at the pool, you are in your private villa and RiverRai's pool at your own risk, incl carpark

- twice a week villa cleaning, added cleaning may be arranged at extra charge, strictly no durians in minibars 

- no smoking policy inside villas please, a cleaning fee of Thb5000 will be charged to clean any smoky villa

- RiverRai operates as a speciality lodging, providing serviced villas on the river, and does not offer 24 hour full hotel or restaurant services. A food catering service can be arranged in advance.  In-room tv with Thai channels only.

- most guests drive to RRR in rented or own cars, taxis are easily available at airport

- IMPORTANT : a villa deposit will be required for group stays and a cleaning charge levied for parties.

- All confirmed bookings will require a 50% non-refundable prepayment via local Thai bank transfer.
- As there is strong demand for RiverRai's limited villas, please ensure your travel and accommodation plans are firmed up before booking, as all reservations are confirmed and non-refundable once payment is received.  Dates for stay may be changed with minimum 14 days advance notice, subject to availability.



Some house rules :